Report requirements & timeline
HCAHPS
Report requirements provided as a .pdf:
- Submission Windows and Data Dates to Provide (see schedule below)
- Top Box Scores for:
- Communication with Nurses
- Communication with Doctors
- Responsiveness of Hospital Staff
- Communication about Medication
- Cleanliness of Hospital Environment
- Quietness of Hospital Environment
- Discharge Information
- Rating
- Recommend the Hospital
- Also include the number of total HCAHPS survey responses for the year.
- Must be pulled from your survey vendor platform.
- We are no longer scoring Care Transitions.
Clinic Group RHC & FQHC
- Submission Windows and Data Dates to Provide (see schedule below)
- Report requirements provided as a .pdf
- Top Box Scores for:
- Getting timely access
- Responsive helpful office staff
- Clear empathetic provider communication
- Provider was knowledgeable about medical history
- Timely test results
- Care coordination
- Overall / recommend experience
- Also include the number of total Clinic Group survey responses for the year.
- Must be pulled from your survey vendor platform.
- Approved Survey Vendors:
- Arbor
- Ipsos
- NRC
- PRC
- Press Ganey
- Qualtrics
- Survey Solutions
- Survey Vitals
- The Compliance Team
- MN Rural Health Cooperative
- Canopy Associates
- Crossroads
- RL Datix (Social Climb)
- Feedtrail / Relais
If your vendor is not listed, please contact us to get them approved.
Calendar for Submissions
-
Q1 2026 Submissions
- Data From: 2024Q4 – 2025Q3 ( – )
- Submission Window: –
- Results Announced:
-
Q2 2026 Submissions
- Data From: 2025Q1 – 2025Q4 ( – )
- Submission Window: –
- Results Announced:
-
Q3 2026 Submissions
- Data From: 2025Q2 – 2026Q1 ( – )
- Submission Window: –
- Results Announced:
-
Q4 2026 Submissions
- Data From: 2025Q3 – 2026Q2 ( – )
- Submission Window: –
- Results Announced:
-
Q1 2027 Submissions
- Data From: 2025Q4 – 2026Q3 ( – )
- Submission Window: –
- Results Announced:
Final corrected data should be available to hospitals by January 10th, April 10th, July 10th, and October 10th of each year according to the posted schedule.
Previous Submission Windows
These submission windows are provided for eligible facilities that did not previously apply.
-
Q2 2025 Submissions
- Data From: 2024Q1 – 2024Q4 ( – )
- Submission Window: –
- Results Announced:
-
Q3 2025 Submissions
- Data From: 2024Q2 – 2025Q1 ( – )
- Submission Window: –
- Results Announced:
-
Q4 2025 Submissions
- Data From: 2024Q3 – 2025Q2 ( – )
- Submission Window: –
- Results Announced:
Final corrected data will be available to hospitals by January 10, April 10, July 10, and October 10 of each year according to the posted schedule.