Report requirements & timeline
HCAHPS
Q3 2025 Submissions
Submission window: July 10th, 2025 – September 30th, 2025
Submitting data from: 2024Q2 - 2025Q1 ( - )
Results released October 10, 2025
Report requirements provided as a .pdf:
- April 1, 2024 – March 31, 2025
- Top Box Scores for:
- Communication with Nurses
- Communication with Doctors
- Responsiveness of Hospital Staff
- Communication about Medication
- Cleanliness of Hospital Env.
- Quietness of Hospital Env.
- Discharge Information
- Rating
- Recommend the Hospital
- Also include the number of total HCAHPS survey responses for the year.
- Must be pulled from your survey vendor platform.
- We are no longer scoring Care Transitions
Clinic Group RHC & FQHC
Q3 2025 Submissions
Submission window: July 10th, 2025 – September 30th, 2025
Submitting data from: 2024Q2 - 2025Q1 ( - )
Results released October 10, 2025
Report requirements provided as a .pdf:
- April 1, 2024 – March 31, 2025
- Scores for:
- Getting timely access
- Responsive helpful office staff
- Clear empathetic provider communication
- Provider was knowledgeable about medical history
- Timely test results
- Care coordination
- Overall / recommend experience
- Also include the number of total Clinic Group survey responses for the year.
- Must be pulled from your survey vendor platform.
- Approved Survey Vendors
- Arbor
- Ipsos
- NRC
- PRC
- Press Ganey
- Qualtrics
- Survey Solutions
- Survey Vitals
- The Compliance Team
- MN Rural Health Cooperative
- Canopy Associates
- Crossroads
- RL Datix (Social Climb)
- Feedtrail/Relais
If your vendor is not listed, please contact us to get them approved.
Calendar for Submissions
-
Q2 2025 Submissions
- Data From: 2024Q1 - 2024Q4 ( - )
- Submission Window: -
- Results Announced:
-
Q3 2025 Submissions
- Data From: 2024Q2 - 2025Q1 ( - )
- Submission Window: -
- Results Announced:
-
Q4 2025 Submissions
- Data From: 2024Q3 - 2025Q2 ( - )
- Submission Window: -
- Results Announced:
Final corrected data should be available to the hospitals by January 10th, April 10th, July 10th, and October 10th of every year according to the posted schedule.